Here’s a round-up of insightful quotes on our current society, from a range modern figures and philosophers.
My favourite quote is from Tom Steinberg:
"When people use your electronic systems to do anything, renew a fishing license, register a pregnancy, apply for planning permission, give them the option to collaborate with other people going through or affected by the same process. They will feel less alone, and will help your services to reform from the bottom up."
Although the notion of Web 2.0 is a little stale, I’ve not heard it explained as succinctly as this. The quote also shows that most websites still have a long way to go towards fully incorporating collaborative tools, and improving the lives of their customers.